Your privacy matters to us. This Privacy Policy explains exactly what personal data bpxchg collects from Pakistani players, why we collect it, how it is used and stored, and what rights you hold over your own information. We are committed to handling your data with transparency, care, and full security.
bpxchg does not sell, rent, or trade your personal data to any third party. Your information is used solely to operate and improve your gaming experience.
Six core principles that govern how bpxchg handles every piece of data you share with us.
bpxchg collects only the personal data that is strictly necessary to operate your account, process payments, and comply with regulatory obligations. We do not harvest data beyond what is required for these purposes.
All data transmitted between your device and the bpxchg platform is protected by 256-bit SSL encryption. Stored data is secured using industry-standard encryption at rest, with access limited to authorised personnel only.
We will always tell you what data we hold about you, why we hold it, and how long we keep it. You will never be surprised by what bpxchg knows — this Privacy Policy is written in plain, accessible English for Pakistani players.
bpxchg does not sell, rent, lease, or trade your personal information to any third party for marketing or commercial purposes. Period. Your data belongs to you and is used only to serve your gaming account.
You have the right to access, correct, export, and request deletion of your personal data at any time. bpxchg has a dedicated process to handle data rights requests promptly — typically within 14 business days.
bpxchg retains personal data only for as long as is necessary for the purpose it was collected, or as required by applicable law. Once the retention period expires, data is securely deleted or anonymised.
This Privacy Policy ("Policy") describes how bpxchg ("we", "us", "our", "Platform") collects, uses, stores, discloses, and protects the personal data of individuals ("you", "Player", "User") who access or use the bpxchg platform at bpxchg.com. By registering an account or using any part of the Platform, you acknowledge that you have read and understood this Policy. This Policy forms part of the bpxchg Terms & Conditions.
bpxchg is an online gaming and sports betting platform operating at bpxchg.com, offering cricket betting, live dealer casino games, slots, and related gaming services to players in Pakistan. For the purposes of this Policy, bpxchg acts as the data controller in respect of the personal data it collects from Players.
If you have any questions about how bpxchg handles your personal data, you may contact our support team at any time via the contact details provided in Section 14 of this Policy.
bpxchg collects the following categories of personal data:
| Data Category | Examples | Required? |
|---|---|---|
| Identity & Contact | Name, CNIC, email, phone | Mandatory |
| Financial | JazzCash no., bank account | Mandatory for payments |
| Account & Gaming | Bet history, balances | Automatic |
| Technical & Device | IP address, browser type | Automatic |
| Communications | Support chat, emails | When you contact us |
bpxchg collects personal data through the following means:
bpxchg uses your personal data for the following purposes:
bpxchg processes your personal data on the following legal grounds:
bpxchg does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
Some of bpxchg's service providers — including game content studios and cloud infrastructure providers — may process data in jurisdictions outside Pakistan. Where such transfers occur, bpxchg ensures that appropriate safeguards are in place, including contractual data protection clauses that require the receiving party to maintain data security standards equivalent to those applied by bpxchg.
By using the bpxchg Platform, you acknowledge and consent to the transfer of your personal data to service providers in other jurisdictions where necessary for the delivery of Platform services.
bpxchg retains personal data for the following periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years | AML & regulatory compliance |
| Transaction records | 7 years from transaction date | Financial record-keeping obligations |
| Gaming activity logs | 3 years from last activity | Dispute resolution & auditing |
| Support communications | 2 years from last contact | Quality assurance & dispute resolution |
| Marketing consent records | Until consent withdrawn + 1 year | Proof of consent |
| Technical / device logs | 90 days | Security monitoring |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data may be retained indefinitely for aggregate analytics purposes.
bpxchg implements the following technical and organisational security measures to protect your personal data:
bpxchg uses cookies and similar technologies to enhance your experience on the Platform. The categories of cookies we use are:
You may manage your cookie preferences at any time via the cookie settings panel accessible in the Platform's footer. Withdrawing consent for non-essential cookies will not affect your ability to use the Platform's core features.
As a bpxchg player, you have the following rights in respect of your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond within 14 business days.
The bpxchg Platform is strictly for individuals aged 21 years and above. bpxchg does not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account, delete the data, and — where applicable — refer the matter to appropriate safeguarding authorities.
If you believe a minor has registered an account on bpxchg, please contact us immediately at [email protected] so that we can take prompt action.
bpxchg reserves the right to update this Privacy Policy at any time. When we make material changes, we will notify registered players by email or via an in-platform notification at least 7 days before the changes take effect. The updated Policy will always be available at bpxchg.com/privacy-policy and will display the revised effective date at the top of the document.
Your continued use of the bpxchg Platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated Policy, you should stop using the Platform and request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the bpxchg Data Protection team:
For questions about responsible gaming and self-exclusion, please visit our Responsible Gaming page.
Your data is safe with bpxchg. Enjoy cricket betting, live casino, and slots with full confidence that your personal information is protected at every step. 21+ only. Please play responsibly.